AEO agency: what the work actually is

As of October 2026: across 15,745 checks on 4 AI engines, a brand was cited in only 13.8% of answers. Perplexity 17.6%, Gemini 17.3%, ChatGPT 12.2%, Claude 7.6% (Boring Marketing, 2026). An AEO agency exists to move that number for one brand. Most of what you will be sold does not move it.

What is AEO, and how is it different from SEO?

Search engine optimisation gets you into a list of links. Answer engine optimisation gets you into the sentence an assistant says. That's the difference between being findable and being recommended, and if you've ever asked an assistant a buying question and simply taken the first name it gave, you know which one you trust in that moment.

They use some of the same material and they aren't the same job: a page can rank first and never be quoted, which is exactly what happened to our own business. GMI Grinders ranked on page two of Google and appeared in none of the four AI answers we tested.

What does an AEO agency actually do?

Four things, in this order:

  1. Ask the questions. The buyer's real questions, phrased the way they type them, put to ChatGPT, Claude, Gemini and Perplexity. Then record whether the brand appears and who appears instead. No opinion, no dashboard: the answers.
  2. Check whether your own pages answer them. A model can only lift what exists. If no page on your site answers "which clinic takes Saturday appointments", there is nothing to quote.
  3. Make the answers liftable. Question as the heading, the answer in the first two sentences, and something specific inside it: a date, a count, a named customer. That shape is what gets reused.
  4. Re-measure, and publish what moved. Including when nothing did. A single measurement is a photograph, not a trend.

Why does being mentioned elsewhere matter more than a link?

Because a model cites what it has already seen cited. When one of our own answers quoted our comparison page, ChatGPT added its own warning: "some MOQ comparisons come from GMI's own comparison article, confirm directly." It cited us and then told the reader to check us, because the page was ours. That is the ceiling of first-party content, and the way past it is other people saying the same things.

How do you tell a real AEO agency from a rebadged one?

Ask these four questions, and listen for specifics:

What should it cost?

An AI visibility audit is a one-time piece of work and the market prices it at $99 to $500. Ongoing work sits inside a normal SEO retainer, because answer readiness is built on the same foundation: readable pages, correct facts, consistent business details, and something worth citing. Across 439 providers, local SEO averages $1,557 a month and an AI optimisation add-on averages about $900 (Ahrefs, 2026 and GoodFirms, 2026).

To be fair to the sceptics: no agency controls what a model says, and anyone who tells you otherwise is selling certainty they don't have. What can be controlled is whether the material exists, whether it is readable, and whether it is specific enough to be worth quoting.

What does good look like after three months?

The first time an answer names your brand where it used to name two competitors, it doesn't feel like marketing. It feels like being introduced to somebody who had already heard of you. That moment is worth chasing, and it is also the moment people stop asking whether the work is worth paying for.

The same questions, asked again, on the same engines, and a straight answer about what changed. Sometimes the answer is: you are named in two more questions than before, and here is the page that did it. Sometimes it is: nothing moved, and here is what we are changing. Both are results. Only one of them is usually reported.

See where you stand before hiring anyone

We ask your buyers' questions of the four engines and show you the answers, who is named, and what your own site is missing. Free, and yours whether or not you work with us.

Get my free report

Next: the six levers that get a page quoted.

See also: what SEO and AEO actually cost a month.

Related reading: our own before and after.

Why is my dispensary not showing on Google Maps?

Check three things, in this order. Is the profile verified and complete, with hours, photos and a category that matches what you actually sell? Does your name, address and phone read exactly the same as it does on the other sites that list you? And is a shop nearer the searcher simply a better answer to that query? Most missing shops fail the first two, and both are free to fix this week.

The caveat: a corrected profile does not move overnight. Google rechecks the listing against other sources, which is why a fix made today can take a couple of weeks to show up in the map.

Related reading: the AI visibility tools worth paying for.

How these are written

Every guide here is written with The Frame Method, the structural check we use on everything we publish. It is the reason these pages do not all share one shape, and the reason they read like a person wrote them for a person.

The method works on structure rather than vocabulary. Most attempts to make writing sound less automated swap one word for another and leave the underlying shape untouched, which is why they rarely convince anyone. The Frame Method goes the other way: it looks at how a piece is built, and rebuilds the parts that give it away.

The result is writing that holds up when a reader is sceptical, which is the same writing a search engine or a language model can lift a clean answer out of. That is not a coincidence. Both audiences reward the same things: a direct answer, an honest caveat, a source you can check, and a page that does not waste their time.

We built The Frame Method for our own work before we sold it to anyone, and it is applied here on our own site first. It is one part of how these pages are made, alongside our checking and edit passes and a person reading the result.

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